Question 1

What do I need to register on Cricket Bat?

Accepted Answer

On Cricket Bat Registration To register, you'll need: an active Bangladeshi mobile number, your full name (as it appears on your National ID), your date of birth, and your division. Providing an email address is optional but useful for receiving bonus notifications. Please note that you must be 18 years of age or older. Was this helpful? Yes No

Question 2

Can one person open multiple Cricket Bat accounts?

Accepted Answer

No. Under Cricket Bat's rules, each individual is only allowed One account only may remain active. However, if multiple accounts are opened using the same mobile number, NID, or device, all of them will be permanently banned and balances may be forfeited.Was this helpful? Yes No

Question 3

Why is KYC verification required, and how do I complete it?

Accepted Answer

KYC (Know Your Customer) verification is mandatory for security and fraud prevention. You must complete KYC before making any withdrawals. Here's how: Go to Account Settings → Click the "Identity Verification" tab → Upload photos of the front and back of your National ID along with a selfie. Verification is typically completed within 24–48 hours.Was this helpful? Yes No

Question 4

How do I recover my password if I've forgotten it?

Accepted Answer

On the login page, "Forgot your password?" link. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password. The whole process takes under 2 minutes. If your mobile number has changed, please contact support.Was this helpful? Yes No

Question 5

What should I do if my account is suspended or blocked?

Accepted Answer

Account Closed This may be caused by: repeated incorrect password attempts, a violation of our terms, or a KYC issue. To resolve it, email us at support@cricketbat.ws with the subject line "Account Blocked", along with your mobile number and a description of the issue. Most cases are resolved within 48 hours.Was this helpful? Yes No

Question 6

How do I deposit via bKash on Cricket Bat?

Accepted Answer

Log in → Click the "Deposit" button → Select bKash Select → Enter the amount → Send to Cricket Bat's bKash number via Personal Send Money → Enter the transaction ID → Press "Confirm". Deposits are usually credited to your account within 5–10 minutes. Minimum deposit is ৳500.Was this helpful? Yes No

Question 7

Can I deposit using Nagad and Rocket?

Accepted Answer

Yes, on Cricket Bat Nagad And Rocket Yes, both are supported. The process is the same as bKash. From the deposit menu, select your preferred method, send money to the provided number, and confirm with your transaction ID. A minimum deposit of ৳500 applies to all mobile banking methods.Was this helpful? Yes No

Question 8

How long does a withdrawal take?

Accepted Answer

On Cricket Bat Withdraw Processing typically takes between 15 minutes and 2 hours. Having your KYC verification completed will speed things up. Requests made after midnight may be processed the following morning. The minimum withdrawal amount is ৳500. Additional verification may be required for your first withdrawal.Was this helpful? Yes No

Question 9

I made a deposit but it hasn't appeared in my balance — what should I do?

Accepted Answer

First, wait 15 minutes. If it still hasn't gone through: check your deposit history for a "Pending" status, and make sure you entered the correct transaction ID. If the issue persists, contact us with the correct Transaction ID, along with the amount and time, to support@cricketbat.ws. Issues are typically resolved within 2–4 hours.Was this helpful? Yes No

Question 10

What are the maximum deposit and withdrawal limits?

Accepted Answer

The maximum daily deposit limit on Cricket Bat depends on your account tier. Standard accounts have a daily deposit limit of ৳50,000 and a maximum withdrawal limit of ৳30,000. Verified accounts enjoy significantly higher limits. Special limits apply for high rollers — for more details, High Roller Page here.Was this helpful? Yes No

Question 11

How do I get the welcome bonus?

Accepted Answer

On Cricket Bat Registration After registering, a 100% welcome bonus is automatically added on your first deposit — no code required. Deposit a minimum of ৳500 to receive the bonus, up to a maximum of ৳5,000. To withdraw bonus funds, you must meet the specified turnover requirements.Was this helpful? Yes No

Question 12

What are the bonus turnover requirements?

Accepted Answer

Turnover refers to how many times you need to wager your bonus amount before withdrawing. At Cricket Bat, the welcome bonus typically carries a 5x turnover requirement — meaning if you receive a ৳1,000 bonus, you must place ৳5,000 in bets before withdrawing. For the conditions of each individual bonus, Promotions page are listed in detail.Was this helpful? Yes No

Question 13

How do I get the referral bonus?

Accepted Answer

Log in to your account and go to the "Referral" section to find your personal Referral Code You'll receive one. Share that code with a friend. When your friend registers and makes their first deposit using the code, you'll earn a ৳300 bonus. Your friend will also receive a special welcome bonus. You'll get the same reward for every successful referral.Was this helpful? Yes No

Question 14

Where do I enter a voucher code?

Accepted Answer

Cricket Bat's Voucher Code To use it: Log in to your account → Go to the Deposit section → Enter the code in the "Voucher Code" box → Click "Apply". If the voucher is valid, it will be credited to your balance instantly. For more details about vouchers, Voucher Page here.Was this helpful? Yes No

Question 15

How do odds work on Cricket Bat?

Accepted Answer

Cricket Bat Decimal Odds (Decimal Odds) format. For example, with odds of 1.80, a ৳1,000 bet returns ৳1,800 (stake included) — meaning a profit of ৳800. Higher odds mean a lower chance of winning but a bigger payout. In live matches, odds change from moment to moment. To learn more, Betting Guide here.Was this helpful? Yes No

Question 16

What is live betting and how do I place a live bet?

Accepted Answer

Live Betting or in-play betting means placing bets while a match is in progress. Log in to Cricket Bat → go to the "Live" section → select an ongoing match → view markets and odds → enter your stake → tap "Place Bet". Odds change rapidly in live betting, so you'll need to act quickly.Was this helpful? Yes No

Question 17

What happens to my bet if a match is cancelled?

Accepted Answer

Any match Cancel Cricket Bat voids all bets on that match and refunds the original stake within 48 hours. If a match is cut short due to rain or other reasons, the relevant rules apply — for full details, Terms & Conditions on the page.Was this helpful? Yes No

Question 18

Which cricket tournaments can I bet on at Cricket Bat?

Accepted Answer

Cricket Bat covers nearly all major international and domestic tournaments, including: ICC T20 World Cup, ODI World Cup, Test Series, IPL, BPL, PSL, Big Bash League, The Hundred And many more. All Bangladesh national team matches are also included. For details, On the Bet Page here.Was this helpful? Yes No

Question 19

Where can I download the Cricket Bat app?

Accepted Answer

Cricket Bat Android App Directly reach our App Page to download (APK file). iOS users can also install it from the app page. It is not available on the Google Play Store or App Store due to betting app policies. Do not download from unknown sources.Was this helpful? Yes No

Question 20

I can't install the APK on Android — how do I fix this?

Accepted Answer

To install the APK on Android, "Install from Unknown Sources" must be enabled. Go to Settings → Security → Unknown Sources → Turn On. Then open the downloaded APK file and install it. You can turn this setting off again after installation. If you run into any issues, please contact support.Was this helpful? Yes No

Question 21

Does the app offer all the same features as the website?

Accepted Answer

Yes, Cricket Bat In-App All website features are available — live betting, deposits, withdrawals, bonuses, and promotions. On top of that, the app offers biometric login, push notifications, and app-exclusive bonuses. It also uses less data than the website.Was this helpful? Yes No

Question 22

Is Cricket Bat a safe and legitimate platform?

Accepted Answer

Cricket Bat is a Licensed and regulated online betting platform. All transactions are secured with 256-bit SSL encryption. Our payment system complies with PCI DSS standards. User data is never shared with third parties — for more details, Privacy Policy here.Was this helpful? Yes No

Question 23

What should I do if I feel I'm developing a betting addiction?

Accepted Answer

On Cricket Bat Responsible Gaming our top priority. If you're finding it difficult to control your betting: activate a deposit limit or self-exclusion from your account settings. For more details, Responsible Gaming Page Our support team is always ready to help.Was this helpful? Yes No

Question 24

If I receive a call or message claiming to be from Cricket Bat, how do I know it's genuine?

Accepted Answer

Cricket Bat Never Cricket Bat will never ask for your password, OTP, or payment details over the phone or via message. All official communication is through support@cricketbat.ws or the in-app live chat only. If anyone claims to represent Cricket Bat and asks for your password or money, it's a scam — report it to support immediately.Was this helpful? Yes No

Cricket Bat FAQ – All Your Questions, Answered Right Here

All support options in one place

Fully in Bangla

Smart Search

Sorted by Category

Regular Updates

Helpfulness Rating

Direct Support

Account & Registration 10 Questions

Deposits & Withdrawals 12 Questions

Bonuses & Promotions 8 Questions

Betting & Odds 12 Questions

Mobile App 7 Questions

Safety & Responsible Gaming 7 Questions

Most Frequently Asked

Cricket Bat Quick Facts

Didn't find your answer?

Useful Pages

Still have questions? Cricket Bat is always here to help!